Terms and Conditions
TERMS & CONDITIONS
USE OF THE WEBSITE
Welcome to our site for https://www.bennyhancock.com
The use of the Website is governed by these terms and conditions.
These Terms and conditions should be read alongside, and are in addition to our terms and conditions of sale accessible online and Privacy Policy to understand how we collect and process your personal data.
Please read these Terms and conditions carefully. By using the Website, you agree that you have read, understood and agree to these Terms and conditions and the Privacy Policy and the Terms of Sale (each as amended from time to time). If you do not agree to these Terms and conditions, you must stop using the Website immediately.
ABOUT US
Benny Hancock Ltd is a company registered in England and Wales (company registration number is 12072158), our registered office is at Building 1, Chalfont Park,Gerrards Cross, Bucks,Uk SL9 0BG. Our VAT number is GB 329239683.
Should you have any questions about these Terms and conditions or wish to contact us for any reason, please Contact Us
WEBSITE ACCESS
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
YOUR USE OF THE WEBSITE
You agree to use the Website only for own private purposes and in accordance with these terms and conditions.
You may download and print content from the Website solely for your own personal use.
Website content , including without limitation, all information, data, products, materials, services, software applications and tools, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to ,must not be copied or reproduced, used or otherwise dealt with for any other reason.
WEBSITE UPTIME
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
VISITOR PROVIDED MATERIAL
Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.
LINKS TO AND FROM OTHER WEBSITES
Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this website in breach of above you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
DISCLAIMER
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
EXCLUSION OF LIABILITY
We do not accept liability for any loss or damage that you suffer as a result of using this website.
Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom?
We provide the content on the Website in good faith but give no warranty or representation that the content is accurate, complete or up-to-date, nor that the Website does not infringe the rights of any third party. We accept no responsibility or liability for your use of content on the Website and such use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them.
Information transmitted via this Website will pass over public telecommunications networks. We make no representation or warranty that the operation of this Website will be uninterrupted or error free and disclaim all liability in respect thereof.
All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice or medical resource. Please consult with your own Doctor or health care practitioner regarding the use of any goods, products or information received from the Website before using or relying on them. Your Doctor or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Benny Hancock Ltd does not give or intend to give any answers to medical related questions.
PRIVACY AND PERSONAL INFORMATION
We will not sell, distribute or lease your personal data to third parties. However, we may share your personal data with third parties where we have your consent to do so (as per our Privacy Policy) or are required by applicable law to do so.
YOUR ACCOUNT
If you choose, or you are provided with, an account, username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. If there has been an unauthorised use of your password or account, please notify us immediately.
ORDERING PRODUCTS
You acknowledge and agree that, in addition to these Terms and conditions, the Terms of Sale apply to any transaction you make through the Website. By entering any transaction through the Website, you agree that you understand our Terms of Sale with our shipping and returns policies.
INTELLECTUAL PROPERTY RIGHTS
Benny Hancock Ltd are the owners or licensees of all present and future copyright, registered and unregistered trademarks, design rights, unregistered designs, database rights and all other present and future intellectual property rights and rights in the nature of intellectual property rights around the world existing in or in relation to the Website .
Unless you have agreed otherwise in writing with Benny Hancock Ltd , nothing in these Terms and conditions gives you a right to use any of the Content of Benny Hancock Ltd.
You are not permitted to use any of our intellectual property (including our registered or unregistered trademarks and/or copyright) without our prior written approval. This can be requested by contacting us.
AMENDMENTS TO THESE TERMS AND CONDITIONS
We may update or amend these Terms and conditions from time to time to comply with applicable laws or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.
SHIPPING
Your order will be processed and delivered without undue delay.
Please allow up to 7 working days for delivery following dispatch of your order before contacting us.
CANCELLATIONS, RETURNS AND REFUNDS
All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
To meet the cancellation deadline please refer to our returns policy, please notify us via email about cancelling the order before the cancellation period has expired.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
You will not have any right to cancel an order if our seal has been broken as per below statement which is an exception to the above Consumer Contracts regulations.
(a) Unsealed goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
LAW AND JURISTRICTION
These Terms of Use are governed by English law. In the event of any dispute in connection with these Terms and conditions, we shall be subject to the exclusive jurisdiction of the courts of England and Wales.