F.A.Q

How can I get in touch with your customer service team?

For customer service enquires only, please email customercare@bennyhancock.com

I emailed your customer service team , when should I expect a response?

We aim to respond to all emails within 48 hours.

Where do you deliver?

We deliver within the Uk and the rest of the world.

What are my payment options?

At checkout you will be given a list card payment, apple pay, google pay and paypal are the options.

Is tax and customs duties applied to my order?

In the UK and EU standard vat is included for the rest of the world international customers will be responsible for custom duties and taxes.

How do I cancel my order?

Please revert to our shipping and returns policy section on our website.

Can I return or Exchange a product?

Please revert to our shipping and returns policy section on our website.

How do I know which Colour I should choose? 

We have state of the art technology exclusive to Benny Hancock For Men - A Virtual Try-On Mirror that enables you to try on the products and select your colour that suits you best using the camera on your smart phone or computer. However If you need any further help or guidance email customercare@bennyhancock.com with a clear bright well lit photograph of yourself and we are more than happy to help. 

Are your Products Cruelty Free?

Yes all our Products are Cruelty Free.